Commsoft has a very experienced team of project managers and technical experts who provide implementation services for clients. Unlike some large MRO software providers, Commsoft believes that it is vital that we are responsible for implementing the software correctly, so Commsoft does not use third party consultants to manage the implementation of our software. In some cases we may supplement the implementation team with external third party providers. In theses cases we only use providers who are themselves experienced in the use of the OASES software in their own businesses. In all cases Commsoft will still manage the overall implementation project.
We do however also believe that client participation in implementing the software is also vital as this gives early 'buy-in' from the users and also provides vital experience in the use of the software to the users prior to 'going live'.
Commsoft believes the key elements for a successful implementation are:
- An agreed project plan
- A joint project team
- Sound project management
Commsoft's successful implementation process is a core element of our service provision and we always aim to provide realistic estimates of the work involved and timescales.